JUMP TO SOLUTION Solved

Original topic:

My phone is not charging

(Topic created: 02-12-2023 04:32 PM)
2308 Views
Dog-
Cosmic Ray
Options
Galaxy S Phones
I have 13 percent I use 2 chargers it's not working 
11 Replies
Solution
d_spi
Samsung Care Ambassador
Options
Galaxy S Phones
Good afternoon @Dog-, I hope you're doing well. I'm sorry to hear that you're having charging issues.

At this point if you've tried more than one compatible charger for your device as specified in this official Samsung Guide, I recommend taking your phone to a Samsung Authorized repair center to have your phone looked at.

https://www.samsung.com/ph/support/mobile-devices/what-to-do-when-mobile-device-has-problem-with-cha...
Dog-
Cosmic Ray
Options
Galaxy S Phones
Ok Thank you
d_spi
Samsung Care Ambassador
Options
Galaxy S Phones
You're welcome have a great evening
bakerr
Constellation
Options
Galaxy S Phones
Try different charging boxes and outlets and if you can check to see if there is lint inside the charger port.
Dog-
Cosmic Ray
Options
Galaxy S Phones
Ok
BelizeanStar
Cosmic Ray
Options
Galaxy S Phones
Have you tried a wireless charger?
Dog-
Cosmic Ray
Options
Galaxy S Phones
Yes
BelizeanStar
Cosmic Ray
Options
Galaxy S Phones
Sounds like manufacture defect. You might need to contact Samsung to get it fixed.
Dog-
Cosmic Ray
Options
Galaxy S Phones
Ok