Original topic:

My secure folder requesting PIN and I use a pattern code Galaxy S20 FE

(Topic created: 11-18-2024 06:39 AM)
452 Views
nathiegi
Asteroid
Options
Galaxy S Phones

I set my secure folder with pattern, I added several images to the folder. When I restart my phone always request the pattern but now I am trying to access to the folder and request me a PIN, the option to reset it is not displayed and I am not able to access, please help me I need the pics inside of it. Help me!
My phone is a S20 FE with Android 13.

7 Replies
ElyasE260
Halo
Options
Galaxy S Phones
Backup Secure Folder Data if you can....

Open the Settings app.

Go to Biometrics and Security > Secure Folder.

Tap Backup and Restore.

Log into your Samsung account and back up the Secure Folder data.

After backing up, you can reset the Secure Folder, this is all i can think of, not sure why the security login changed without you knowing.
0 Likes
nathiegi
Asteroid
Options
Galaxy S Phones

the option to backup and restore is displayed on gray out

0 Likes
beyagamer
Cosmic Ray
Options
Galaxy S Phones
It's is possible your normal phone pin
0 Likes
nathiegi
Asteroid
Options
Galaxy S Phones

I tried but is not... 😞

0 Likes
beyagamer
Cosmic Ray
Options
Galaxy S Phones
Was set to it
0 Likes
nathiegi
Asteroid
Options
Galaxy S Phones

it allways request the pattern when I restart the celphone, and accept it, on the the settings also is displayed only that 

WhatsApp Image 2024-11-18 at 10.56.52 AM.jpegWhatsApp Image 2024-11-18 at 10.55.28 AM.jpeg

0 Likes
beyagamer
Cosmic Ray
Options
Galaxy S Phones
Then try the backup thing the person suggested and / or can samsung in my opinion
0 Likes