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Original topic:

Pixely Videos when receving from iphone

(Topic created: 04-13-2021 05:17 AM)
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SavannahSmilez
Astronaut
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Galaxy S Phones

Whenever an iPhone sends me a video it's always pixely and so hard to view. I'm just wondering if there's any way to solve this to recieve clearer videos. Thanks! 

 

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d_spi
Samsung Care Ambassador
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Galaxy S Phones
Good Evening SavannahSmilez, I hope you're doing well. The only thing that can be done to rectify pixilated videos is to send them directly using other messages platforms such as Facebook messenger, and other social media messaging apps. The reason videos sent from iOS users to Android users look pixilated is because first, Android messaging apps, Samsumg Messenger in particular, uses a Standard known as MMS which condenses media sent over the air, and second, Apple Designed iMessage to be more friendly for other iMessage users unfortunately.
SavannahSmilez
Astronaut
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Galaxy S Phones
Oh okay. Thanks a bunch for the feedback. So there's no way to upgrade from the MMS to a better quality?
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d_spi
Samsung Care Ambassador
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Galaxy S Phones
You could try uploading a video file to the Google Drive then sharing that link to iOS users so they could view a video file in higher resolutions and vice versa.
Anonymous
Not applicable
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Galaxy S Phones
What platform do you use? Is it over cellular?
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