Original topic:

Network issue in Samsung s22 ultra bought in Dubai

(Topic created: 10-03-2023 12:55 PM)
Jeswin
Constellation
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Galaxy S22

Recently I have a issue  with network  of my phone samsung  s22 ultra

I bought it from dubai

15 Replies
DanG92263
Honored Contributor
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Galaxy S22
Please contact your carrier for assistance.
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Coltonevans25
Astronaut
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Galaxy S22
Sorry it depends what country/content you bought it from
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DanG92263
Honored Contributor
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Galaxy S22
Regardless, if someone is having a network problem, then contacting their carrier is the best course, as they pay them for the network service, not Samsung, and it is their nerwork. If the power went out in my neighborhood I wouldn't call Samsung about my my food spoiling in my Samsung refrigerator, I'd call the power company.
Jeswin
Constellation
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Galaxy S22

I have even done factory  reset,and changed my sim. When I put other sims in this phone the issue same i will get network  but there wont be consistent network . Within 15 mins it would go emergency  calls only. Before this problem  happens I was getting  network  in the same place Iam working and staying.

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DanG92263
Honored Contributor
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Galaxy S22
Have you contacted your carrier as suggested?
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userYByrrIOvFO
Constellation
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Galaxy S22
This isn't a carrier issue has This problem is on every carrier. This is a Samsung issue and if they don't help to resolve this problem I foresee a class action lawsuit as we all spent over a 1000 dollars for this phone which is currently an expensive paper weight.
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DanG92263
Honored Contributor
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Galaxy S22
You pay your carrier for network for service. It is their responsibility to resolve any network issue that you have, even if that means working with Samsung to obtain a fix.
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userYByrrIOvFO
Constellation
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Galaxy S22
Not if its a hardware issue they didn't produce. Your argument only makes sense if it's on a specific carrier but it's not it's all 3 carriers which means it's a hardware issue and that makes it a Samsung problem. People pay alot of money for these phones and people are sick and tired of these companies playing hot potato. It's not a network issue it's a hardware issue therfore it's Samsungs responsibility to figure out why their phone is having issues on all 3 different carriers.
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user_ams007
Samsung Care Ambassador
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Galaxy S22
I am not sure what issues you are having with your mobile network, I see that you purchased your device outside of the United States, You can try to reset your network settings to see if that allows you connect with your carrier, to perform the reset simply open up your settings and then go to the General management menu and select reset and select mobile data network settings Screenshot_20231003_193529_Settings.jpgScreenshot_20231003_193534_Settings.jpg
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