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ā10-25-2024 03:14 PM (Last edited ā11-05-2024 05:53 PM by SamsungJoJo ) in
Galaxy S24Somehow my S24 ultra stopped showing WhatsApp missed call notifications when the screen is off. I will only see that I have a missed call if I go to the chat or call log within WhatsApp.
Have tried all settings, nothing works. Uninstalled and reinstalled, still not working. And this was working fine, just stopped working without me changing any settings.
Anyone else have this issue?
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ā10-26-2024 04:02 PM in
Galaxy S24Thank you for reaching out! I understand how important it is to receive notifications from WhatsApp. It sounds like you have already attempted several methods to fix this. Have you made sure the phone and the app are up to date? You also said you tried different settings. Can you confirm that WhatsApp notifications are enabled? You can check by going to Settings > Notifications > Apps > WhatsApp > Tap Call notifications > Turn on Show notifications and ensure WhatsApp notifications are turned on. You can also try turning off Do Not Disturb.
If notifications are enabled and the issue persists, clearing the app cache might help. Follow the link below to do that.
https://www.samsung.com/us/support/answer/ANS10001372/
If the issue continues, please let us know so we can further assist.
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ā10-27-2024 04:48 AM (Last edited ā10-27-2024 06:41 AM ) in
Galaxy S24Yes, notifications are enabled, do not disturb disabled. Tried clearing cache, issue remains. I have gone through all recommendations and believe this might be a bug of some sort.
It is only happening with WhatsApp missed calls, when the phone is locked. All other notifications are ok, and if the phone is unlocked I do get the missed call notifications.
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ā11-07-2024 08:00 AM in
Galaxy S24So besides this suggestion that is easily found on the internet, which btw did not resolve my issue, is there any other way to get support?
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ā11-17-2024 06:30 PM in
Galaxy S24I have alsof this problem with my Samsung galaxy 24 plus. Only the whatsapp. Do you maybe have a solution now? Because so far nothing is working.
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ā11-23-2024 12:47 AM in
Galaxy S24I have this problem too on my S21. All other notifications work, only WhatsApp missed calls that donāt.
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ā11-26-2024 05:41 AM in
Galaxy S24Same problem on Fold 6
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ā11-26-2024 07:15 AM in
Galaxy S24Still no solution. Ended up calling Samsung tech support and they suggested I reset the phone, which I am not keen on doing...
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ā11-26-2024 05:14 PM in
Galaxy S24I have reset my phone to try but it is still the same.
It would show missed call notifications randomly but not all the time. It is very frustrating
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ā11-26-2024 07:27 PM in
Galaxy S24I have also noticed that as I gave my phone missed whatsapp calls, the deleted categories under Notification categories of whatsapp are increasing
I am at 22 deleted categories now
I read that these deleted categories are a way for the OS to combat spam Notifications by the app so I assume this is a Samsung OS issue