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Galaxy watch 5 pro custom ringtones no longer working??

(Topic created: Wednesday)
Blackorican
Constellation
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Galaxy Watch
I just got an update for the galaxy watch 5 pro and my custom ringtones are gone even though the files are still on the watch. Tried readding them but they don't even show up to be selected anymore. Anyone else have this issue and able to fix it? The standard tones don't work for me.
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Arch0199
Astronaut
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Galaxy Watch
I can't even figure out how to set them. There doesn't appear to be any native option. Is there a third party solution that works reliably? I also just noticed this entire troubleshooting thread is for the 5 Pro, when I just have the 5...
Bigdog22117
Astronaut
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Galaxy Watch
I just have the 5 also use the YouTube video link in this thread try the ringtones I said
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Arch0199
Astronaut
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Galaxy Watch
Found the folder with the base tones, but when I add a file it doesn't show. Is there a particular bitrate or length, etc I need to shoot for?
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Bigdog22117
Astronaut
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Galaxy Watch
Wow you going a little to deep, all I did was put music in the ringtone and notification folders and as I was going through the settings I heard my tones coming from the tones that came on the watch
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Bigdog22117
Astronaut
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Galaxy Watch
See if your ringtone plays when you choose morph for ringtones, and sky for notifications
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andre23
Cosmic Ray
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Galaxy Watch
I have added a mp3 notification tone to my Galaxy Watch 5 pro. When I click on it it tell me cannot open file of this type. Are we only able to add mp3 files to the music folder only and not notifications?
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