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Original topic:

Watch Blisters from galaxy watch 4

(Topic created: 04-23-2024 03:23 PM)
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WatchBlisters
Astronaut
Options
Galaxy Watch

The watch four is giving me painful blisters where Lazer reader is located. What now? I can not wear the device. 

 
 
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1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Hello. I can definitely see how this would be concerning!  I hope you are okay, and I sincerely apologize for any inconvenience that this is caused you!  We do have a specialized team that would be happy to help you with this situation. I would encourage you to reach out to this team directly to get this matter resolved.

Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, and/or medical documentation, etc.

The quickest way to reach this specialized team is by calling 1-800-726-7864.

Alternatively, you can reach out to our Facebook or Twitter Support teams to set up a call back.

If you don’t wish to call, I would recommend speaking with our Live Chat team

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2 Replies
Tidbitty
Supernova
Options
Galaxy Watch
How tight do you have your watch? Do you sweat a lot under your watch?
I used to get those because I had the watch on too tight. I loosened it 1-2 holes(depending on the band I use) and haven't had that in a long while.
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Hello. I can definitely see how this would be concerning!  I hope you are okay, and I sincerely apologize for any inconvenience that this is caused you!  We do have a specialized team that would be happy to help you with this situation. I would encourage you to reach out to this team directly to get this matter resolved.

Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, and/or medical documentation, etc.

The quickest way to reach this specialized team is by calling 1-800-726-7864.

Alternatively, you can reach out to our Facebook or Twitter Support teams to set up a call back.

If you don’t wish to call, I would recommend speaking with our Live Chat team