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32" M4500 HDTV - Xfinity Stream not available in Apps

(Topic created: 02-23-2022 05:17 PM)
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Member_DPM
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LED and OLED TVs

I recently purchased the M4500 and only have it setup via WiFi connection only.   All apps such as Netflix, Amazon, Hulu, ESPN, etc are working as expected.  However, when I search for the Xfinity Stream app, it is not found.  I have it installed on one of my other TV's (50" Samsung Smart TV) so I know it is exists.  According to the Xfinity support site, that model with the latest firmware is supported.  Why does it not appear for my M4500?  

Here is my exact model & firmware:  UN32M4500BFXZA, T-KTSAKUC-2085.2 

Thanks

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Member_DPM
Asteroid
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LED and OLED TVs
Update: a new Beta version showed up last week on my 55" TV last week. So, I checked my M4500 and it was finally there. Used it every morning so far this week

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Member_DPM
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LED and OLED TVs

Any help would be appreciated 

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Samsung_Moderator
Community Manager
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LED and OLED TVs

Hello! Just want to confirm have you checked Xfinity compatible TVs? Please use the link below? https://www.xfinity.com/support/articles/activating-xfinity-stream-smarttvs

Member_DPM
Asteroid
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LED and OLED TVs

Yes. Checked that.  They do not list exact models but I see the firmware I have listed.

Thanks

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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

You are welcome! Please feel free to reach out if you have any other questions! 

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Member_DPM
Asteroid
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No other questions....but just hoping someone has a solution
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Solution
Member_DPM
Asteroid
Options
LED and OLED TVs
Update: a new Beta version showed up last week on my 55" TV last week. So, I checked my M4500 and it was finally there. Used it every morning so far this week