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Original topic:

Antenna connection not recognized?

(Topic created: 01-26-2020 11:24 AM)
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WWW-NJ
Asteroid
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LED and OLED TVs

Trying to set up an external antenna to access regular broadcast stations to my Samsung TV (un55mu7000f) and I am not seeing the option to access it.  According to the guide, I should be able to click the "Home" button on the remote and then I should see a "Live TV"option - but I do not see that. Choosing "Source" from settings doesn't give me any choices for antenna either.  Any help would be appreciated.

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SamsungJam
Community Manager
Community Manager
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LED and OLED TVs

Fantastic!  We're glad that you found a resolution!  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userfMRui6p49a
Constellation
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LED and OLED TVs

There is not a menu button on our remote

Anonymous
Not applicable
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LED and OLED TVs

I will be happy to look in to this for you. Please provide the model number for the television.

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useroQNdCYRR4x
Constellation
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LED and OLED TVs

HI

Have the same prob, and I see the TV !.

 

cheers

user3JMRHcaioT
Constellation
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LED and OLED TVs
Hello my broadcasting option is not enabled in the menu. I also only have TV+ under TV in the source options. I have the antenna plugged up and it also doesn't have the "Live Tv" option
userSGgOJKKkyC
Constellation
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LED and OLED TVs

Hi, I am also having the same issue as described above.  I have a 75 in Samsung - QN75Q8B.  Any help is appreciated.