JUMP TO SOLUTION Solved

Original topic:

Can't turn on tv using echo-dotN38

(Topic created: 03-21-2023 09:00 AM)
622 Views
786satyamsingh
Constellation
Options
Projectors & Other TVs

TV can't be turned on using amazon echo dot -N38 using voice command. Is this a common problem with the Samsung AUE70 Smart TV? Has anyone else experienced this or found a solution? I'd love to hear from anyone who has had the same issue, and can help me troubleshoot this problem.

 
 
 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

 

 

You can also try this link to help set everything up but as this is not a US product results can vary. https://www.samsung.com/us/support/answer/ANS00087622/

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

 

 

You can also try this link to help set everything up but as this is not a US product results can vary. https://www.samsung.com/us/support/answer/ANS00087622/

0 Likes
Reply