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My TV model is a UN58TU700DFXZA The problem began when I discovered that the ESPN app can't play videos. No matter what video the stream... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I get how the directions can be confusing but I can walk you thro... View Post |
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Are there others who have had incredible difficulty getting a relatively new television repaired? I have been put through hoops for weeks trying to... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I know that sometimes there can be some confusion on the warranty... View Post |
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This is a follow up to my previous discussion, which was marked as solved (which it wasn't) and locked. After updating the software to v1333... View Post 
userONOSGYvrXr
OK. Here's an update... In the last couple of weeks, the audio has been good with no dropouts. Just ... View Post |
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TV can't be turned on using amazon echo dot -N38 using voice command. Is this a common problem with the Samsung AUE70 Smart TV? Has anyone else... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hi... Is there any way to make YouTube TV's streaming service the default when I power up my Samsung TVs? Thanks in advance for any/all... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how setting the default app can be useful. But unfortun... View Post |
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The diffuser plate in my UE50 has several cracks in it due to overheating led strip. Ive been looking to try and purchase a replacement plate but... View Post
Samsung_Moderator
Hello, and Welcome to the Community! Most all parts for US products can be found on our parts' websi... View Post |
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im having an issue with my 50 inch AU8000. the website states that 2120 is the most recent version and ive tried EVERYTHING to get it to update via... View Post
Samsung_Moderator
Hello! That's definitely strange that you can not update the firmware. Just want to confirm you are ... View Post |
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After updating my Samsung 50" NU7100 software to version 1333, the audio now has a 1 second drop out that occurs a couple times every hour.... View Post
userONOSGYvrXr
Everything I see pertains to their smart phones when it comes to reporting errors. I couldn't find a... View Post |
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Can't login to Samsung TV. Connected to WiFi. Network interference error. Maybe 2012 model year. ... View Post 
Samsung_Moderator
Hello! I do apologize for the inconvenience this has caused. I definitely know how it feels to have ... View Post |
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I bought a 2022 samsung tv that had a promotion for 3 months of xbox game pass and a free xbox controller. They said i would receive my controller... View Post
Samsung_Moderator
Hey all, I know how frustrating it can be waiting to receive promotional items. Anyone that is havin... View Post |
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My TV (UE65TU7020KXXU) keeps turning on at night, i checked the reason via the menu and it's the WOL that's causing it. How can I disable... View Post 
user1vDIwcNtsF
My TV keep turning on by its self and the power on reason is Wol. How to I disable it on my TV. View Post |
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I recently was viewing some videos on my TV using my flash drive, and even though all of them are MP4 format, not all will play. Also, the video is... View Post 
userdnouJZAsDG
I appreciate you quick reply. I have no way of determining the encoded format, since it works fine o... View Post |
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Anyone have issues with a shaded area coming up on the tv screen. It's about 6 inches wide and goes from top to bottom of the screen.... View Post |
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I am having an issue with the my Samsung Smart TV and Disney + Yesterday night, I encountered a black screen... View Post
Samsung_Moderator
Hello! Thank you for reaching out, I completely understand your concerns with the tv screen going bl... View Post |
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There is a weird black shadow that overtakes about one-third of my screen like a weird ghost taking it over after it has been on for a few... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be a cause for concern with your TV having... View Post |
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Hello, I have just purchased a TV (AU8200) 75 I want to upgrade the software but the automatic update function did not download the new version,... View Post
Samsung_Moderator
Hi there, thank you for reaching out regarding the USB update for the television. I completely under... View Post |
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Anyone tell me what I need to do to correct this? I am okay with taking this apart to fix it since the TV is over three years old. Since these... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be an issue with your screen having these ... View Post |
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Funimation is an available app even though the content is being migrated over to the Crunchyroll streaming service and is replacing Funimation as... View Post
Samsung_Moderator
Hello! Thank you for reaching out. Unfortunately, we're unable to speculate on their plans with the ... View Post |
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Hi, We have had our UA55M7000 tv for the last 5 years and 2 days ago it started producing a large pixel shift on the bottom of the screen... View Post 
Samsung_Moderator
If this is happening on all sources and the picture test, I recommend having the TV serviced. As you... View Post |
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I get the following message "Need to be older than 13 to access Samsung TV" please need help. I've tried uninstalling the app and... View Post 
usersuqlu1Y5Lt
I keep getting an error message saying I haven't to be 13 to use samsung tv plus app and I am above ... View Post |
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The top portion of the screen is transparent gray and the rest of the screen is normal View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this issue can definitely be strange with your scre... View Post |
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I just bought a TV, model un75TU700Dfxza. When I try to cast to it from Windows 11 using Chrome browser version 107.0.5304.122 , the TV shows up... View Post 
J_Wellington_Wimpy
An internet article recommended that I install an optional windows app for a wireless display. I ins... View Post |
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I wanted to make you aware of a known issue (according to Google) with the Samsung 50" Smart TVs. we bought this tv roughly 4 years ago I Know... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can definitely understand the concern with this. I would recomm... View Post |
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This Tv is almost 4 years old and this dark streak appeared. How do I get this fixed? View Post 
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Hi all, we bought a new AU8000 off Amazon and were trying to set it up last night. We have a lot of video game consoles that we want to connect to... View Post
Samsung_Moderator
I couldn’t live without my XBox showing on my tv. Let’s get this situated for you as soon as we can.... View Post |
