Original topic:

Damaged tv screen

(Topic created: 08-23-2022 04:25 AM)
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userH7CUkY5fy5
Constellation
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Projectors & Other TVs

My TV screen is damaged. I just bought it this year. Does Samsung have a program to get my TV replaced so I don't have to throw it away?

1 Solution


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Geno71
Samsung Care Ambassador
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Projectors & Other TVs

Hi @userH7CUkY5fy5 

Did you purchase any kind of protection plan with the TV? If yes, the answer is maybe, it's not clear what damage you're talking about. If not, then no, Samsung doesn't cover anything like this, only manufacturing defects under warranty.

 

 

 

 

 

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1 Reply
Solution
Geno71
Samsung Care Ambassador
Options
Projectors & Other TVs

Hi @userH7CUkY5fy5 

Did you purchase any kind of protection plan with the TV? If yes, the answer is maybe, it's not clear what damage you're talking about. If not, then no, Samsung doesn't cover anything like this, only manufacturing defects under warranty.

 

 

 

 

 

Don't forget to give this post a Like by clicking on the ❤ icon below. 
And if it answered your question, please click on "Accept as Solution"