JUMP TO SOLUTION Solved

Original topic:

Pakistan TV: Solar remote no option for battery level after pairing new remote

(Topic created: 11-16-2022 12:49 PM)
1066 Views
Mohammedioz
Constellation
Options
Projectors & Other TVs

I have a QE75QN90AATXSQ I lost the original remote that came with the TV so I had to buy a new one, I looked for one on eBay found a remote with the model number BN59-01386A, after pairing the new remote the option to see the battery percentage in the settings disappeared, I'm saying disappeared because for the remote that came with the tv it was possible to the percentage.

Although that the eBay listing says the remote is genuine could it be a fake a remote ? How could I check ? Is there something that I could try to get the battery percentage back?

 

 

 

 

 

 
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello, There! This is the Samsung forum for the US, We would ask that you please post your inquiry in the community in your region, as we do not have specifications or parts numbers available to us for international models. 

 

Based on a search of your model, I found that this model originates from Pakistan. Here's the community page for that region: 

https://r2.community.samsung.com/t5/Pakistan/ct-p/pk  

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello, There! This is the Samsung forum for the US, We would ask that you please post your inquiry in the community in your region, as we do not have specifications or parts numbers available to us for international models. 

 

Based on a search of your model, I found that this model originates from Pakistan. Here's the community page for that region: 

https://r2.community.samsung.com/t5/Pakistan/ct-p/pk