My PlutoTV app does not load on my Samsung TV, model UN75TU700DFXZA. I have tried uninstalling and reinstalling the PlutoTV app, but the problem persists. Anyone else having the same issue?
So, with this particular issue, the only thing Samsung can advise is reinstalling. Samsung doesn't own the Pluto App so you have to take it up with their developers, sounds like an update needs to occur on their end. Should be able to find contact information for the developers in the app store under the details of the app. i would recommend reaching out to them directly.
I, too, get a black screen when trying to view Pluto Tv through the web. When I try to watch using the app, it crashes at ads or when I try to move to another channel.
Hey Samsung, It looks like you have a bug in your software related to running PlutoTV. Please work with PlutoTV to understand and remedy the issue. Otherwise, I will be cynical that Samsung is intentionally blocking PlutoTV so that customers do not have a choice and are required to use Samsung TV Plus. This is against the law in the United States.
It seems either you guys, or Pluto, or both, have broken the Pluto TV App for my Samsung 7. Deleting and reinstalling does not work.
But when you load the app, any button push on the remote will immediately crash the app. Pluto says they are aware of it, but over a month later, and it still has not been fixed. So, what gives?
