Original topic:

TV needs recall

(Topic created: 11-09-2022 10:37 AM)
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Loisekate
Constellation
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Projectors & Other TVs

I have a one year old Samsung smart tv that suddenly stops working. The screen turns black and wont turn off. I tried power reset and the screen is still black with flickering colors at the bottom. Then theres a white light on the lower right of the screen when I touch it. That part of the screen was really hot and burn my thumb.

What is happening, this is just a year old tv.

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Oh no! I hope you are okay! Please send us a private message with your full model and serial number to help you get further support on this TV! 

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Oh no! I hope you are okay! Please send us a private message with your full model and serial number to help you get further support on this TV!