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TV not having sound through HDMI

(Topic created: 04-15-2022 03:56 PM)
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usergOM7ggi0yW
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Hello,

I have a QN9DA and a Denon AVR-S750H. I have a cable box connected through the receiver via HDMI. If watching through cable box and using apps through the box the audio all works. If I try and use any of the apps on the TV (Netflix, etc) then I get the video from the app but still get the audio from whatever channel was on the cable box. I'm lost.  Any advice would be appreciated !

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Samsung_Moderator
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I can definitely understand how frustrating this may be. I recommend plugging the tv into the receiver, not the cable box. This way anything connected to your tv will have the audio pass through.

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Diaboyos
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What happens if the cable box is off?
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Samsung_Moderator
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I can definitely understand how frustrating this may be. I recommend plugging the tv into the receiver, not the cable box. This way anything connected to your tv will have the audio pass through.