JUMP TO SOLUTION Solved

Original topic:

TV made a pop sound and stopped working

(Topic created: 10-06-2024 11:33 AM)
880 Views
oluwaseyi
Constellation
Options
Projectors & Other TVs

My Samsung TV made a pop sound and stopped working. Kindly assist. 

 
Model number UN55NU6900F
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello @oluwaseyi! Thank you for reaching out! This is something that will require service. Depending on your warranty you will have a few options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

View solution in context

3 Replies
meself
Honored Contributor
Options
Projectors & Other TVs
Could be blown fuse or bad plug off top my head
Diaboyos
Honored Contributor
Options
Projectors & Other TVs
No one can diagnose this online. You'll need to have someone come to your house or take it to a repair shop so it can be looked at. Is it still under warranty?
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello @oluwaseyi! Thank you for reaching out! This is something that will require service. Depending on your warranty you will have a few options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/