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Hello I have an Au8000, and I have a black bar around my whole picture. Except for the bottom, where the picture extends all the way to the edge. ... View Post 
Samsung_Moderator
I suggest calling into 1-800-SAMSUNG (1-800-726-7864) and asking for remote management. They'll be a... View Post |
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I was missing around in my TV service menu and made a change that made the TV only work for streaming and flash drive all the menus are gone no... View Post 
Samsung_Moderator
Thank you so much for reaching out! This forum is for support of US products and customers. As your ... View Post |
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My tv is from 2018 and I recently updated the tv software to the latest version a few days ago and ever since then there is a constant flashing... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I was sitting in my room watching my 8 Series when I heard an extremely loud pop. It was my Samsung tv that I bought for Christmas 2019 and has... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I recommend letting a service technician ha... View Post |
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My remote won't connect to the TV. I've done the trick by holding the two buttons to repair it to the TV, which would work, but only for... View Post
Samsung_Moderator
Good afternoon, I will be happy to assist you. Have you put the sauna bluetooth system into pairing ... View Post |
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Bought a Samsung smart tv (series 6) yesterday and I cannot get the closed captioning to work. I turned in on through settings, but nothing I am... View Post 
userTKAdBhxEIa
I cannot get my Samsung TV UN55NU8000FXZA smart TV to display all of a conversation on the screen---... View Post |
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Using a hu6950 55 inch "Smart" TV, the setup is STB to Marantz receiver to TV. HDMI 4 is used for ouput via receiver with ARC turned on... View Post 
Soulcommander
I read your solution and it is a little confusing how you wrote it. Any chance you could write the w... View Post |
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As others posted, weeks and months go by without resolution and it is incremental steps, then Samsung goes silent after each step. I Call daily.... View Post 
SamsungTam
Hello! I completely understand your frustration. I'll be more than delighted to assist. Can you tell... View Post |
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I purchased my Samsung Smartv UN65MU7000 3 years ago, and haven't had any problems in that time. Recently, my original Samsung remote (that... View Post 
userZywdpaFZ1t
Same issue. Added before, but now will not. Registered also. No joy. Model: UN50RU7000FXZA Software ... View Post |
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I keep getting a message to update my software but it's in auto mode. When I try to do it manually it gives me this error message: 800... View Post |
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I have a 65 inch curved Samsung TV, model number UN65KS8500F, that I picked up from Besty Buy maybe a year or two ago. I was looking at connecting... View Post 
userikD1wNs1J5
Hi did you get it sorted i have the same issue works the volume but not the on/off View Post |
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This is a TV that I bought March 2018 from Sams Club. Recently I have been noticing a copy of the top 25% of the screen flickering as a... View Post
SamsungTam
Hello! I completely understand your frustration with the flickering tv screen, I'll be more than del... View Post |
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My one connect box is not sending HDMI signals to the TV. I've checked all of the devices and replaced HDMI cables which did not resolve the... View Post
Soulcommander
Hello, I tried cable replacement but did not work. What brand and or model HDMI cable did you get? M... View Post |
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The back light on my 43 inch 2019 model samsung tv is not worki g on the left side i have check picture f9r ps and ps4 aswell as the apps and reset... View Post 
SamsungCaleb
Hello, if this is occurring on all sources and during the picture test this will require service you... View Post |
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Hello, Please move if in wrong forum, I have a Samsung UN49KU7000F and under Sound the Equalizer is gray out. I have researched this and tried... View Post |
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I have the QN43Q60AAFXZA. On the remote there are colored buttons. I've looked in the manual but only find a reference, nothing on what it... View Post 
userNIdm6pxFWx
Hello, I had exact same issue that my colored button wasn't working. Also my Mic button wasn't worki... View Post |
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Seems that my Samsung ks8500 is suffering the same fate as all the others that I've read. Dead board.......Are these things really that... View Post 
user2r3xR19ht1
I have, I used to own a AV integration business....I've sold and installed many samsung TV's...inclu... View Post |
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I have had the TV for 4 years, suddenly today when I turned it on, I noticed a black stripe on the left side of the TV. From top to bottom. Is... View Post 
SamsungCaleb
I understand how this may be frustrating, if this is occurring on all sources and during the picture... View Post |
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I am trying to get a refund and they do the refunds through Citi bank they told me to call Citi bank and they knew nothing about it. I have an... View Post 
MrRoBoTcHiCkEn
I am not sure why you are talking about refunds and this and that and this is a Samsung member site ... View Post |
