Dark patch on left side of Frame TV

[Ashish2908]

 This patch appeared on the side out of nowhere and is constant throughout. is this a backlight issue or a display issue?

[Samsung_Moderator · Accepted solution]

Hey Ashish2908! First, thanks for joining the Community!

I know this purchase must have been exciting, and it will be my pleasure to help keep it that way.

I recommend checking out this link:

https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black

Please read the link in its entirety so you can reap the full benefit of the troubleshooting.

If this does not help, I would recommend that you let a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location