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I’m looking for a different remote as I do not like the numberless remote that comes with the QLED 43” and 32” TV’s that I got. If I buy one on... View Post 
usercKl1yKkIUV
Thank you for the replies. I have one arriving from Amazon today by 10pm EST View Post |
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SmartThings app for my FrameTV can't find the Album I created for it on my S24 phone. It only sees downloads, camera, and screenshot. Why... View Post |
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I've got a new QE50Q80D and it's been in for repair for a aound issue that remains unresolved. I can hardly hear the TV and turning it... View Post 
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My 75” The Frame TV sleep/motion sensor stopped working. It used to work. Is there a fix for this problem? View Post 
SamsungTam
Hello! @Boscobbear Thanks for posting about this. I completely understand your concerns with the TV ... View Post |
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Just wanted to reach out to see if Samsung would create a UI for Seniors. My mother (80+ year old) can't find the stupid buttons for the 3... View Post 
SMASNUG100
https://www.samsung.com/us/support/answer/ANS00088583/ Newer Samsung TVs do have voice control. View Post |
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Is there any specific model soundbar for my 2025 framed tv, any suggestion appreciated? View Post
SamsungTam
Hello! @The Last Goku Thank you for posting about this! Here is a link you might find helpful: https... View Post |
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I have a Q80D and I'm having a hard time with the fire stick. It's showing up on my screen, but when I click on it I can only watch it for... View Post 
useryjmN9TNYBg
Hi! I found a solution that seems to be working for me. There are two different things I tried and I... View Post |
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Where is the coaxial tv antenna tv connection on Qled 77" tv? View Post
Samsung_Moderator
Hello @Members_PMetu8z! Thank you for reaching out! As your TV does not have this option you will ne... View Post |
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I need help. The main board in my Samsung QN75Q900TSFXZA 8k tv has gone bad after less than 4 years of use. I received little help and no call... View Post |
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Is there a Samsung site where I may enter my TV serial number and get more details about my TV’s, in particular the date of manufacture? View Post 
useryCA5A0jZKp
There is no website to check the serial number. You can find the serial number of your TV in the men... View Post |
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I have a QLED 900d TV. Set is just a few months old. I am having an intermittent problem with the audio. At times, when I turn on the set, there... View Post
Samsung_Moderator
Yes, I would try fully disconnecting the receiver to see if that helps. Even though the receiver use... View Post |
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Frame TV stopped connecting to Telus Optik on HDMI 1. Still connects to IPTV on HDMI 2. LG soundbar connects to optic. Can still access apps and... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Was watching Sunday Night Football and all of a sudden the TV screen started turning black (from the top left of the screen -- as if someone had... View Post
Samsung_Moderator
Hello @Members_mmF21Xp! Thank you for reaching out! This is something that will require service. As ... View Post |
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Anyone have this issue with the frame tv? 65 inch 2023 model, just happend out of nowhere View Post 
Samsung_Moderator
Hello @Neek_pro! Thank you for reaching out! If this is something that's occurin on all sources then... View Post |
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We have a frame tv and we are unable to get the art mode to activate. We have tried all the recommendations regarding - turning off and on the art... View Post
Samsung_Moderator
Hello @Deenamack! Thank you for reaching out! I would recommend making sure that the TV is updated f... View Post |
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Hello, I have a Samsung Q60AA that was working perfectly but all of a sudden it started getting this black cloud creeping into the screen. Then... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If this occuring on all sources then this is something that will ... View Post |
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Hi, I have a one-day-old QN1XD that was delivered and setup today. Several apps crash now and then, and the TV restarts. There have been... View Post 
userybwgEXIaR5
A Samsung-certified tech is scheduled to come out today to look at it. The unit continues to crash r... View Post |
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Hi I have anew 75" frame tv and noticed a kind of white vignetting on dark scenes mostly can anyone help me it is like a white arch... View Post 
Samsung_Moderator
Hi there, You mentioned being in the UK, however support for US products is the focus of this forum.... View Post |
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Does anyone know when the 2025 model year TVs are available to buy View Post |
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Have 2023 Samsung 50-inch QLED tv. Have SmartThings app. Resized my photos 3840x2160). how do I remove matting on an uploaded pic? I see no... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, there is not a way to do this. View Post |
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Hello, From today my QE55Q80CAT doesnt showing any of tv channels. Until yesterday all was good. Changed the antenna signal cable and nothing... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Has anyone experienced a similar issue? At seemingly random, my brand new QN85D will stop displaying anything. Fully black screen. All sounds... View Post
Samsung_Moderator
Is the TV plugged into a surge protector or the wall outlet directly? I know it seems crazy but when... View Post |
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Hi! My QLED TV got stolen yesterday and I’m trying to use SmartThings to locate it but i can’t find anything, is it possible to track my tv... View Post
useryCA5A0jZKp
It is not possible to track down a stolen TV. While it might appear on the SmartThings network if it... View Post |
