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Sound Bar HWM360 Can't Connect with USB

(Topic created: 10-25-2024 12:00 PM)
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useryuldcBg38J
Cosmic Ray
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QLED and The Frame TVs

I can connect this sound bar to my 50QN90QN with a digital cable, but when I connect with a USB cable, the readout says "No USB." Any ideas? I checked the cable connections several times.

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LongHiker
Galactic Samsung Care Ambassador
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QLED and The Frame TVs

@useryuldcBg38J Per the user manual, the USB port on the HWM360 is only for connecting USB flash drive to the HWM360. 

https://downloadcenter.samsung.com/content/UM/201808/20180827105218019/HW-M360_ZF-FullManual_02_ENG_... 

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LongHiker
Galactic Samsung Care Ambassador
Options
QLED and The Frame TVs

@useryuldcBg38J Per the user manual, the USB port on the HWM360 is only for connecting USB flash drive to the HWM360. 

https://downloadcenter.samsung.com/content/UM/201808/20180827105218019/HW-M360_ZF-FullManual_02_ENG_... 

useryuldcBg38J
Cosmic Ray
Options
QLED and The Frame TVs
I didn't find the book. I just assumed that the connection could be made. Thanks so much.