Original topic:

TV Volume - Intrusive heads up display cannot be disabled

(Topic created: 08-24-2023 12:01 PM)
QLED and The Frame TVs

Appealing to Samsung - PLEASE ADD FEATURE to disable Volume overlay.

When changing volume on my 2022 65" QLED TV, a giant overlay appears on the screen to indicate my HDMI receiver and the volume up/down in a large, bright box that lingers for a period of time.

While using the screen, there are countless circumstances where i'd want to change the volume to tailor the experience, such as soft dialog, loud action scenes and different types of music..... but I do not want 1/3 of my screen (or any of it for that matter) to display the Volume device information, which is already handled by the stereo receiver and shown discreetly on the source appliance. 

If a configuration option to disable the volume display is not created, I will be moving on from Samsung products.

If this response sounds extreme, picture yourself driving a vehicle at night and every time you hit accelerate or brake, 1/3 of your windshield gets covered with the bright white digits of your speed - the regular operation and experience driving the car is negatively impacted - and for me, I would gladly find another car manufacturer  that leaves the speed digits off the windshield and tucked away on the dashboard where they belong. 

I have a lot of Samsung products, my TV being the most costly of them all, and this simple display feature is sending me to an alternate brand...   Please Samsung - retain my business and allow us to enjoy these displays without interruption!!!  


1 Reply
Community Manager
Community Manager
QLED and The Frame TVs

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.