My remote just died. It's stuck on a Samsung channel with a black screen, and I cannot change anything with the remote (original Samsung remote came with TV). I've plugged it in to charge up. I thought it would start working by being plugged in. It's not working. How long do I wait?
Also, should the remote work just by being plugged in?
Since I can't access anything in the tv, is there a way to look at my TV account online and be able to go to the Settings? I'm curious if the setting for battery shows any power. I have access to site for "Samsung TV Plus", and regular Samsung shopping site, and this Community Board. Let me know the website url.
Solved. Contacted Samsung support directly. There is a button under the Samsung Logo at bottom right of TV. Press it and it turns TV on. (Press again for some Menu options. ) When TV turned on, the Remote began to work. (it had been charging maybe 1/2 ht. Support said it could take up to 2 hrs. It's possible the remote hadn't died. But I don't have a clue what happened. At least I could find out if it was the TV problem or the Remote.
Solved. Contacted Samsung support directly. There is a button under the Samsung Logo at bottom right of TV. Press it and it turns TV on. (Press again for some Menu options. ) When TV turned on, the Remote began to work. (it had been charging maybe 1/2 ht. Support said it could take up to 2 hrs. It's possible the remote hadn't died. But I don't have a clue what happened. At least I could find out if it was the TV problem or the Remote.
