Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 06:32 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
631 Replies
l0NBh0MAZ
Cosmic Ray
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Samsung Apps and Services
Same thing here! I can make calls but receiving is just like what you said. Frustrating. I will try reset networking and if not, I will reset the phone. Or wait till an update fixes it. I may swap from Samsung to another phone if I can't receive calls for another day.
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bzmotoninja83
Astronaut
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Samsung Apps and Services
Same here.
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userYIdLd3Ft4L
Constellation
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Samsung Apps and Services
After updating to the new UI 6.0 my call app will not open correctly and rapidly crashes when I'm trying to enter a call or receiving a call and I can't get it to stop until the call fails. It's causing overheating on my phone and it's making the screen strobe. Any ideas on how to fix it because I just updated 30 minutes ago and all of my apps are being weird on my phone and none of them have updates. 
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JimmyNetSec
Astronaut
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Samsung Apps and Services
Same. Updated and the Samsung phone app dials and connects, but I can't Hangup unless the other party disconnects. I also can not Answer a call. Screen crashes opens, and crashes repeatedly until the call is disconnected. I can't even log into the phone during this issue
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andriodlover
Astronaut
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Samsung Apps and Services
After the lastest update on my s22, my phone app keep crashings. Making or receiving calls is a nightmare. Need to send a fix asap.
lizpie
Astronaut
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Samsung Apps and Services
Mine is doing the same thing it's a nightmare
DanielTheBigD
Galaxy
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Samsung Apps and Services
You could try my answer to this problem from earlier today: https://us.community.samsung.com/t5/Galaxy-S22/Android14-UI-6/td-p/2728205?src=ShareByUserCM
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lizpie
Astronaut
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Samsung Apps and Services
I did and it didn't work for me 😞
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DanielTheBigD
Galaxy
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Samsung Apps and Services
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lizpie
Astronaut
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Samsung Apps and Services
I don't have any theme or anything really on my phone and I'm not sure how to use safe mode but I'll try
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