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Original topic:

Samsung A50 won't let me mirror to my TV others can. I have used this for months

(Topic created: 06-19-2022 04:21 PM)
foxy1978
Astronaut
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Samsung Apps and Services
My phone won't let me mirror to my smart TV n this is how I watch TV. Iv used it for months n it just now started this. Others are still able to mirror to it. How do I fix my smart view
3 Replies
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Samsung Apps and Services
Try a 3rd party mirror app from the play store, there are many. I would check your permissions for the stock mirror app u say is not working and accessibility permissions.
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Anthony79
Astronaut
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Samsung Apps and Services
Same for me I have 2 A50s and 3 tvs 2 Samsung smart and one LG smart. Been using for 2 years never had problem. Now can't with either phone to any TVs
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello! I understand how this can be a cause for concern with not being able to screen mirror. The troubleshooting steps in the link below should be most helpful! 

 

https://www.samsung.com/us/support/troubleshooting/TSG01001514/

 

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email. 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location