JUMP TO SOLUTION Solved

Original topic:

Viewing software for SNH-V6410PN smartcam; app no longer supported

(Topic created: 08-14-2024 07:19 AM)
3981 Views
CamasDon
Constellation
Options
Samsung Apps and Services

What viewing software that is compatible.  Wisenet reports incompatibility in July 2024. 

65 Replies
dalew
Constellation
Options
Samsung Apps and Services

Only works for android devices.

0 Likes
Michael lee
Constellation
Options
Samsung Apps and Services

Do OES not work on my Android phone 6 cameras trashed no way to use them except for paper weights 

Terrible 

0 Likes
userhUAuiDi4ze
Constellation
Options
Samsung Apps and Services

Thanks!
This worked for me!

0 Likes
Fbergess
Constellation
Options
Samsung Apps and Services

Why did Samsung do this?  

You basically KILLED 7 of my cameras that worked fine.

Why not POST the older version of the app for Apple Users?

Otherwise I trash 7 perfectly working cameras 3 that have the pan, tilt function!

AND you have now broken my home security setup!

I will NO LONGER Purchase your Security Cameras with this lack of customer care shown!

Leightha1
Constellation
Options
Samsung Apps and Services
0 Likes
StanS11
Constellation
Options
Samsung Apps and Services

Will probably only work until the app updates.

0 Likes
Rothvon
Constellation
Options
Samsung Apps and Services

I had built custom weather proof dome enclosures for a half dozen PZT cams. They all worked perfectly. Itā€™s not right to trash hundreds of dollars worth of perfectly good hi def cameras. 
 Since this stab in the back I have deactivated all my samsung cameras including the fixed view that still worked, 12 cams all together and replaced them with REOLINK POE and WiFi 4k cameras. Their app is excellent and zero monthly fees!

ADIOS SAMSUNG!

ADiecidue
Constellation
Options
Samsung Apps and Services

Thanks, but thatā€™s only for Android.  I still have the older iOS version and it works only when Iā€™m connected to a wifi network which isnā€™t very helpful when Iā€™m on the road.

0 Likes
jenbri
Constellation
Options

The solution to download older versions worked for a while, but today I got a notice that they will no longer work on mobile units. Why have the smartcam if you can't view them on a mobile? If I can't receive notices immediatly, I have no use for Samsung smartcam. I won't even buy a Samsung mobile phone after this. 

0 Likes
Ivan3
Constellation
Options
Samsung Apps and Services

I guess I am in the same boat as everyone else here. Have model SNH V6410PN.  Guess I'll call Samsung to verify what the if any options are.