S Pen skips a small part of my screen on tab s7

[Pritp]

when using my S pen there is a quarter inch tall part of the screen all the way across that my S pen will not be recognized by the screen and it jumps over. This started yesterday after i charged my tablet after it died. the spen worked normally before that.

[LongHiker]

Do you have a case on the tablet? Or a magnetic in the back?

[Pritp]

i have the Samsung folio cover

[LongHiker]

@Pritp As a test have you tried removing the case? 

[Pritp]

yes i have and it still doesnt work properly

[LongHiker]

@Pritp You could try running a diagnostic in Samsung Members app  -> Support 

I'm guessing that you are going to reach out to Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/

[Pritp]

The diagnostic didn't work and Samsung said I should trade it in for a new one but I don't want to spend money. Just trying to get my tablet working normally again.

[Pritp]

this is what happens you draw a straight line across that part of the screen, everything else works. By the way I did this with out any case

[LongHiker · Accepted solution]

@Pritp You would need to take it in for repair.