Original topic:

A horizontal line on my Q60 tv

(Topic created on: 2/21/21 9:46 PM)
userA7WegEdcWO
Constellation
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I have a Q60 75inch QLED and there’s a blue horizontal line across the tv! I bought the tv on January 2020 what can I do

6 Replies
userE9xHihN90s
Asteroid
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I had a green horizontal line, by morning the screen was a dark purple. I have to replace the screen
SamsungCaleb
Samsung Moderator
Samsung Moderator
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I'm sorry to hear that, if this is occurring on all sources and during the picture test this will require service. Please send me a private message with your full model and serial number and pictures of your symptoims? 


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userE9xHihN90s
Asteroid
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I would, but the screen is all black now. Due to Boost Mobile taking my S20 off my account I cant get it fixed through the insurance, Its going to cost me $250 to fix it now.
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SamsungJam
Samsung Moderator
Samsung Moderator
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For clarification is your trouble with your phone or your television?  


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userE9xHihN90s
Asteroid
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the trouble is with my Galaxy S20 FE 5G
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SamsungCole
Samsung Moderator
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We would be happy to look into your phone concerns, please drop by our S20 board here and leave us a post and we would be happy to help you there: https://us.community.samsung.com/t5/Galaxy-S20/bd-p/get-help-galaxy-s20


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