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Original topic:

Device care phone is locked

(Topic created: 09-09-2023 03:12 AM)
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Bkelly61
Cosmic Ray
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I turn my phone off every night, and this morning when I turned it on I got to disturbing message. The device care has been installed without authorization and your phone is locked call Samsung. Fortunately it allowed me to restart the phone and it's working but if that was not the case I'd be I installed nothing

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userlQcCM1wRc8
Red Giant
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I will say that rebooting the phone is quite the experience with the beta. S23 Ultra starts and then goes black and starts again. Hard to explain, but not smooth. Then the message about the beta and then it seems fine.

Have not had the experience you had. Back in the day, we would just pull the battery when there were issues! 😆
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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