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Original topic:

Face Unlock Not Working.

(Topic created: 08-11-2023 10:29 PM)
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cariboublend
Cosmic Ray
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Face Unlock won't allow you to register a face from the initial setup after a factory reset. The face Unlock screen initializes but hangs at 0%. You can go back into settings after setup is complete and register your face but the phone won't use it to unlock. The circle appears on the lock screen around the camera and screen lightens up but no successful identification. 
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cariboublend
Cosmic Ray
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Update 1: I can occasionally get the face unlock to work if I practically hold my nose to my phone.
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jdunkin
Cosmic Ray
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Mine works fine just having trouble with my fingerprint scanner barely works now. I do have a zagg screen protector on it worked perfectly before the update I tried to enroll my fingerprint again and just basically fails
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Kentaro
Galaxy
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My face and fingerprints both works fine with before update.
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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your feedback.
Please use the latest Samsung Members app to submit an error report (Samusng Members > One UI Beta Program > Beta Feedback > Error Report.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

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