cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
search icon

Original topic:

Fingerprint scanner

(Topic created: 10-25-2021 10:39 AM)
1090 Views
D1Lambo
Asteroid
Options

ā€Ž10-25-2021 06:14 AM in 

Discussions
Update to new beta, fingerprint scanner no longer works. I cant add new fingerprints. Its like the scanner cant read a finger is being pushed 
0 Likes
5 Replies
user751201tmO21
Honored Contributor
Options

ā€Ž10-25-2021 07:02 AM in 

Discussions
Works here. 21 Ultra Unlocked.

Might want to Wipe the Cache Partition, if you haven't already
0 Likes
userX2uHcKxYGg
Asteroid
Options

ā€Ž10-25-2021 08:13 AM in 

Discussions
working fine here
0 Likes
StickyDonkey
Cosmic Ray
Options

ā€Ž10-25-2021 09:54 AM in 

Discussions
Also working fine on beta3 S21U
0 Likes
Vstersmommy
Asteroid
Options

ā€Ž10-25-2021 10:39 AM in 

Discussions
Maybe it works fine on a s21 ultra but it doesn't work on my s21 either.
0 Likes
USBetaModerator
Beta Moderator
Options

ā€Ž10-25-2021 12:55 PM in 

Discussions

Hello @D1Lambo ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

0 Likes