Discussions

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Can't Backup phone

Posted by 10-24-2021 02:10 PM in Discussions

I'm trying to use Smart Switch on my pc to backup my phone and it fails every time. I have tried to just copy my photos to my... View Post

10-25-2021 06:43 PM

I've even tried different computers and still the same result. View Post

Senor Error

Posted by 10-25-2021 11:52 AM in Discussions

I am getting a proximity sensor error. I sent an error report. I hope this is because of the beta and not a device malfunction. View Post

10-25-2021 05:46 PM

Definitely seems to be a problem with the beta. I've been noticing it since Beta 2, still persists o... View Post

RCS messaging

Posted by 10-06-2021 04:16 AM in Discussions

Anyone else still not able to get RCS messaging to work after BETA 2? View Post

10-25-2021 05:33 PM

I figured it out. Go to Google Messages -> Settings -> Advanced -> Phone Number. Make sure it is not... View Post

Sound menus broken in beta 3

Posted by 10-23-2021 06:36 PM in Discussions

Continued problems with audio in beta. It appears sound quality and effects have been nerfed in the latest beta, disallowing eq and sound... View Post

10-25-2021 04:08 PM

I am unsure right now, as I am unable to access the menu View Post

Update

Posted by 10-25-2021 12:05 PM in Discussions

Very good so far wiffi signal 5 g works better mirror work well im fine with this update keep doing well View Post

10-25-2021 02:34 PM

The firmware fix was for wifi View Post

Google apps using material u on Samsung

Posted by 10-24-2021 01:24 AM in Discussions

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10-25-2021 02:00 PM

If you downloaded the correct official clock and are on the latest playstore then when you go to you... View Post

Samsung Cloud backup issues

Posted by 10-25-2021 12:54 PM in Discussions

For some reason The Samsung cloud app will not completely backup all applications except for the Home screen settings, is any one experiencing this... View Post

10-25-2021 01:33 PM

All data backups are fine except for the home screen settings, it freezes at 75 percent View Post

Widget design

Posted by 10-22-2021 10:58 PM in Discussions

Question: Why does the clock and calendar widget have a different background color than the weather widget? View Post

10-25-2021 01:21 PM

I've tried that. The clock app is pure black while the calendar and weather app are dark grey View Post

Netflix

Posted by 10-25-2021 08:13 AM in Discussions

Any one notice when opening Netflix to watch the phone software crashes and restarts. Netflix then opens automatically and plays the media you were... View Post

10-25-2021 01:17 PM

Hello @userc4QN9oMEZc , Please erase the device cache using steps below. If issue persists, Please u... View Post

Usability survey doesn't have US build number listed

Posted by 10-25-2021 07:10 AM in Discussions

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10-25-2021 01:15 PM

Hello @Betamonke , Please select ZUJB for now. This is an oversight on our part. RegardsOne UI Beta ... View Post

Problem with SIM change

Posted by 10-24-2021 04:49 PM in Discussions

Unlocked S21 Ultra on t-mobile, and latest beta. Put in a prepaid Verizon SIM. Connects fine to network (calls make phone ring, email arrives with... View Post

10-25-2021 01:06 PM

I submitted an error report just now. Re the issue, the phone is unusable as the message about the s... View Post

Pet lighting?

Posted by 10-22-2021 08:25 PM in Discussions

It says a new feature is pet lighting but I honestly idk what that is exactly but my camera doesn't have anything new added to it... View Post

10-25-2021 01:02 PM

Hello @Batman96 , When camera detect a pet in field of view, it adjust processing to better capture ... View Post

OneUI 4.0 Beta

Posted by 10-15-2021 04:06 PM in Discussions

Open up beta for non s 21 users! View Post

10-25-2021 01:01 PM

Hello @Mayze , We do have plans to launch One UI 4 Beta Programs for additional models at a later ti... View Post

Fingerprint scanner

Posted by 10-25-2021 06:14 AM in Discussions

Update to new beta, fingerprint scanner no longer works. I cant add new fingerprints. Its like the scanner cant read a finger is being pushed View Post

10-25-2021 12:55 PM

Hello @D1Lambo , Please erase the device cache using steps below. If issue persists, Please update S... View Post

SMS warning popup - no buttons

Posted by 10-25-2021 06:06 AM in Discussions

When replying to SMS messages from numbers that might result in charges, the popup has no visible buttons. I can press the area where... View Post

10-25-2021 12:54 PM

Hello @coffee1978 , Thank you very much for reporting the issue to us. We appreciate your contributi... View Post

Battery

Posted by 10-25-2021 05:36 AM in Discussions

Having youtube play in the background with your screen off drains 30% a hour View Post

10-25-2021 12:54 PM

Hello @usere0bfIKk5nz , Thank you for your feedback. If you haven’t already, Please update Samsung m... View Post

Adaptive brightness

Posted by 10-25-2021 01:21 AM in Discussions

Set to auto I'm getting levels either slightly too bright or very bright. At times getting 70-75% in near total darkness. View Post

10-25-2021 12:53 PM

Hi I wiped the cache. I'm still getting the issue. I think there's a connection to the display brigh... View Post

Landscape mode crashing

Posted by 10-25-2021 02:29 AM in Discussions

Putting my phone into landscape on any app, such as YouTube or Clash of Clans, causes the phone to turn off and brings me back into the lock... View Post

10-25-2021 12:48 PM

Hello @Hiep , Please erase the device cache using steps below. If issue persists, Please update Sams... View Post

One UI 4 opinions?

Posted by 10-24-2021 08:31 PM in Discussions

I think beta 4 is the last before official release so nothing more new is gonna come. Just more bug fixes. Overall this update I'd give it a 6... View Post

10-25-2021 12:43 PM

Hello @Wayofroy , Thank you for your Feedback. We appreciate your contribution to the Beta community... View Post

New overscoll animation

Posted by 10-24-2021 05:43 PM in Discussions

I think it's a little underappreciated how someone simple can change a lot. The new overscoll animation really makes every app seem to have a... View Post

10-25-2021 12:41 PM

Hello @SpenJo , Thank you for your Feedback. We appreciate your contribution to the Beta community. ... View Post

Beta version I am on

Posted by 10-24-2021 04:32 PM in Discussions

How do u know what beta version your on I just got update it says Nov Security, android 12 G996u1ueu4zujg View Post

10-25-2021 12:37 PM

Hello @dl1762 , You are on the latest Software update G996U1UEU4ZUJG. we mention last 4 letters in o... View Post

Alarm isn't working!

Posted by 10-24-2021 07:25 AM in Discussions

Alarm didn't go off! And I had 3 alarms set up for this morning! Late to work now! 😡 View Post

10-25-2021 12:28 PM

No it didn't reboot. The alarm was for 10, 10:05 and 1015. I had woken at up at 6 am and checked som... View Post

Fingerprint scanner broken?

Posted by 10-24-2021 11:59 AM in Discussions

Am I the only one having this problem? It wont even give me an error when trying to use it, it just refuses to even scan for my finger. View Post

10-25-2021 12:19 PM

Hello @karlos_nero , Please erase the device cache using steps below. If issue persists, Please upda... View Post

Signal

Posted by 10-24-2021 10:55 AM in Discussions

Instead of opening my signal conversations at the most recent message, it now opens them above that in the chat. Not sure if it was the newest... View Post

10-25-2021 12:10 PM

Hello @nursematt , As issue involves a 3rd party app, fix needs to be performed from the application... View Post

Odd texting view win pop up texting

Posted by 10-24-2021 10:25 AM in Discussions

When you type in a text from a pop up view it appears to type in sideways View Post

10-25-2021 12:10 PM

Hello @Jeremykb352019 , Thank you for your feedback. If you haven’t already, Please update Samsung m... View Post

Rapid battery drain

Posted by 10-24-2021 10:22 AM in Discussions

The battery on my S21 Ultra seems to drain rapidly View Post

10-25-2021 12:09 PM

Hello @Jeremykb352019 , Please erase the device cache using steps below. If issue persists, Please u... View Post

Callers can't hear me

Posted by 10-24-2021 09:57 AM in Discussions

Ever since 3rd beta update callers can't hear me. View Post

10-25-2021 12:09 PM

Hello @userNw6uqneppj , Thank you for your feedback. If you haven’t already, Please update Samsung m... View Post

Wifi resets finally fixed

Posted by 10-24-2021 09:02 AM in Discussions

Best part abt the lastest update is the wifi resets are no longer to be seen . A big relief to see samsung fix it.. fingers crossed.. hope i dont... View Post

10-25-2021 12:07 PM

Hello @userHfVQFVcSOK , Thank you for your Feedback. Shout out to @MWS2022 for helping us resolve th... View Post

MCM Client

Posted by 10-24-2021 08:41 AM in Discussions

No longer seeing the MCM client notifications running on T-Mobile. Anyone else? View Post

10-25-2021 12:03 PM

Hello @DJSTORMX , T-Mobile may have resolved the issue. RegardsOne UI Beta Team View Post

Random reboots

Posted by 10-24-2021 07:15 AM in Discussions

Since the latest update I have been getting random reboots. It also likes to reboot when playing videos off websites not YouTube. View Post

10-25-2021 11:57 AM

Hello @Tablife , Please erase the device cache using steps below. If issue persists, Please update S... View Post