cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Galaxy buds pro and lock screen

(Topic created: 09-15-2021 07:45 PM)
3601 Views
trancetheman
Asteroid
Options
Discussions
When I'm listening to music through galaxy buds pro and the screen is off, the sound sounds muffled. When I unlock the phone S21 Ultra, the treble suddenly kicks in and sounds more normal. I don't think it's my hearing!
0 Likes
5 Replies
JRDOCTOR
Constellation
Options
Discussions
Did you attempt to clear the cache for the buds? Mine didn't work at all when my screen turned off and that fixed it for me.
trancetheman
Asteroid
Options
Discussions
Thanks I'll try that
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @trancetheman 

Please try the suggestions made by   @JRDOCTOR  . If the issue persists, please send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards

One UI Beta Team.

 

0 Likes
trancetheman
Asteroid
Options
Discussions
Already sent. Thanks. Looks like it was 360 audio that was causing the issue. Switched that off and it's good now.
0 Likes
userOVOYPEaQc3
Constellation
Options
Discussions

I have the same problem with tidal. 

In addition, tidal does not recognize the air buds as compatible with 360 sound, only with my Sony headphones 

Any solution? 

 

 
0 Likes