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Original topic:

Galaxy buds pro and lock screen

(Topic created: 09-16-2021 12:04 PM)
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trancetheman
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When I'm listening to music through galaxy buds pro and the screen is off, the sound sounds muffled. When I unlock the phone S21 Ultra, the treble suddenly kicks in and sounds more normal. I don't think it's my hearing!
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JRDOCTOR
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Did you attempt to clear the cache for the buds? Mine didn't work at all when my screen turned off and that fixed it for me.
trancetheman
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Thanks I'll try that
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USBetaModerator
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Hello @trancetheman 

Please try the suggestions made by   @JRDOCTOR  . If the issue persists, please send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards

One UI Beta Team.

 

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trancetheman
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Already sent. Thanks. Looks like it was 360 audio that was causing the issue. Switched that off and it's good now.
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userOVOYPEaQc3
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I have the same problem with tidal. 

In addition, tidal does not recognize the air buds as compatible with 360 sound, only with my Sony headphones 

Any solution? 

 

 
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