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Original topic:

Help

(Topic created: 11-03-2021 07:54 PM)
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Christophermac
Constellation
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When I turn my phone in landscape my phone locks
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4 Replies
PaperStation
Supernova
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You might have to lock it in portrait mode for now until it is fixed. Also please send an error report with the Samsung members app if possible.
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Dhawk1202
Nebula
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This was an issue from Beta 3 and after you do a cache reset this is fixed.
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USBetaModerator
Beta Moderator
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Hello @Christophermac ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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Christophermac
Constellation
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Will I lose all my stuff on my phone
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