cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Help

(Topic created: 11-03-2021 07:54 PM)
Christophermac
Constellation
Options
Discussions
When I turn my phone in landscape my phone locks
0 Likes
4 Replies
PaperStation
Supernova
Options
Discussions
You might have to lock it in portrait mode for now until it is fixed. Also please send an error report with the Samsung members app if possible.
0 Likes
Dhawk1202
Comet
Options
Discussions
This was an issue from Beta 3 and after you do a cache reset this is fixed.
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @Christophermac ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

0 Likes
Christophermac
Constellation
Options
Discussions
Will I lose all my stuff on my phone
0 Likes