Gemini21
Galaxy
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ā09-15-2021 11:50 AM in
Discussions
I am using the One UI BETA 4.0 and when I tried to use my fingerprint to unlock my phone, my unlock screen froze and I could not get into my phone. I had to press the volume down key and the power button at the same time for a few seconds and it reset my phone.
1 Reply
USBetaModerator
Beta Moderator
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ā09-16-2021 08:54 AM in
DiscussionsHello @Gemini21 ,
Thank you for your feedback. If you havenāt already, Please send us an error report immediately after the reboot from the Samsung memberās app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team