cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

No data....

(Topic created: 10-17-2021 11:15 AM)
1285 Views
user7xTjNYDaBf
Cosmic Ray
Options
Discussions
Ive been having issues with data dropping in and out. And today i now have no data connection whatsoever. Just curious to what the update was for since i had practically zero issues beforehand. Anyone know how to fix or remedy the issue? 
5 Replies
gooFWeaR
Galaxy
Options
Discussions
This happened to me before I even got on to the betas it's happened since I got the phone it happens again on beta 1 and beta 2. I specifically have to toggle airplane mode on then off two times in a row and then also need to reboot the phone. Then if you're having problems with Wi-Fi and not just your mobile data I specifically have to disconnect from Wi-Fi and also do the same steps above
Sumasage
Cosmic Ray
Options
Discussions
I'm getting the exact same thing as you. Ever since I got the s21 the data connection is bad. Had to restart the phone when it couldn't get data. Wifi is fine. I have factory reset two times and get new Sim card three times. Just limping along until the s22
user751201tmO21
Honored Contributor
Options
Discussions
Who's your carrier, or more specifically, who's network SIM is installed?

A couple thoughts come to mind

If you haven't, reboot to Maintenance screen (some call Recovery) and do a Wipe Cache Partition.

Next go to
(phone) Settings > Device Care
Diagnostics, tap on Data, and see what it reports.

The other thing would be
(phone) Settings > Connections
Mobile Network
Ensure Network Mode is set correctly (see screenshot)

While there, might check Access Point Name entries are correctScreenshot_20211017-133630_Call settings-01_9903.jpg
0 Likes
rcpax
Constellation
Options
Discussions
tmobile samsung s21. icon on top says 5g. but i get no data. switch to 4g, same. open engineering mode, i see lte bands but no 5G nr, although the 5G icon is still showing. this is on known 5G covered area. mobile hotspot also will not pass data. this is a painful experience while i wait for a fix. went back to regular firmware, problem persist, i guess because device firmware had been updated and stayed the same and did not downgrade.
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @user7xTjNYDaBf ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

0 Likes