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Original topic:

One UI BETA

(Topic created: 11-07-2021 08:34 AM)
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Darkzeroo11
Galaxy
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My phone restarted out of nowhere... I was getting a call when my phone restarted, I had to use my watch to answer the call... hope they really fix this issue.. 
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user751201tmO21
Honored Contributor
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During beta1 and beta2, my phone would randomly freeze then soft boot 40+ times a day.

After installing beta3, the issue went completely away, and no reboots (proverbial knock on wood) as of yet with beta4.

If you haven't already reported it... the next time it happens, be sure to go to the main page and submit Beta Feedback
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my phone had its first reboot randomly today while I was checking my Gmail. of all things. lol. but no reboot sense.
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My 21+ will restart at least 4 times a day.
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USBetaModerator
Beta Moderator
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Hello @Darkzeroo11 ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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