I believe he's referring to the keyboard on his device NOT while using DeX or a wireless keyboard.
That's happened to a few testers and I believe if you select the back arrow and close the app, then reopen the app then the keyboard should work properly. You can also clear the cache of the keyboard then app itself and verify if that solves your problem.
I'd also send feedback to Samsung regarding this issue That's what we're her for.
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberās app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
