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Original topic:

One ui beta

(Topic created: 11-10-2021 11:30 AM)
Darkzeroo11
Galaxy
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After the one Ui beta 4, my keyboard will freeze when I'm typing, is there anyone else having the same problem? I have an s21 ultra
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3 Replies
notforhire
Black Hole
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oddly, I only experienced this problem in the earlier betas, and only when using a wireless keyboard and DeX...all good since beta 4
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TheFamilyMan
Comet
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I believe he's referring to the keyboard on his device NOT while using DeX or a wireless keyboard.

That's happened to a few testers and I believe if you select the back arrow and close the app, then reopen the app then the keyboard should work properly. You can also clear the cache of the keyboard then app itself and verify if that solves your problem.

I'd also send feedback to Samsung regarding this issue That's what we're her for.

Good luck
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USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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