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10-06-2021 11:36 AM in
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10-06-2021 11:40 AM in
DiscussionsI've never had battery or heat issues before beta 2, but I do now.
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10-06-2021 11:41 AM in
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10-06-2021 12:08 PM (Last edited 10-06-2021 12:09 PM ) in
DiscussionsI know, "apps crashing" is not the same as overheating, however, overheating can be the side effect of apps (think background) stressing the system.
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10-06-2021 01:50 PM in
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10-06-2021 03:03 PM in
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10-07-2021 09:02 AM (Last edited 10-07-2021 09:04 AM ) in
DiscussionsHello @johnny1974 ,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
Please check settings -> Battery and device care -> Graph icon -> App Issue history to see the apps that are constantly crashing. If these apps can we be uninstalled or disabled please temporarily remove them and check if battery life improves.
Regards,
One UI Beta Team