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Original topic:

Phone app

(Topic created: 09-17-2021 11:28 AM)
dortyboy
Sun
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I'm trying to make a call and my phone app is not working. It opens but the options that come like recent and other stuff is not popping up 
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4 Replies
userZRgJRNxMxp
Asteroid
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does this happen with wifi calling as well( assuming you are using network data)?

maybe wipe cache for the app, maybe go into recovery in wipe cache

maybe try a third party dialer app from the store
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dortyboy
Sun
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I was connected to wifi service. The app opens but not with the other options that comes with it. Like recent calls. Or contacts
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user_ams007
Samsung Care Ambassador
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Try installing Google carrier services and then reboot your phone
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USBetaModerator
Beta Moderator
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Hello @dortyboy ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

As UI is not showing up properly, Clearing cache and/or data of the phone app could help resolve the issue. If you are clearing data though make sure your call history and contact information are backed up.

Regards,
One UI Beta Team

 

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