cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Phone does not ring AND cannot make calls

(Topic created: 09-04-2023 12:39 PM)
311 Views
PMiller
Asteroid
Options
Discussions
I installed Beta 2 on release. A major issue I I've experienced so far is the inability to make calls. I make a call and the call immediately drops and don't connect. 

I found to toggle Airplane mode on/off.. it fixes the issue momentarily. 

I also discovered when people call me, it rings on their end, but my phone do no
0 Likes
Reply
3 Replies
MarvinMod2
Comet
Options
Discussions
Remove sim card and reboot, then power off, reinsert sim card and then power on.
Another work around is to insert the sim card into a good working phone, after provision, reinsert into problem device.
The issue is that the sim needs to be reprovisioned. Used to be able yo do *#*#4636#*#* clich phone info and scroll down to force provision but it is now grayed out as its automatic when a new sim is inserted. Maybe try putting a different sim in problem device the put original sim in after provision. Sim must be from device carrier unless your device is carrier unlocked.
Stoufferb23
Galaxy
Options
Discussions
I have noticed I'm not getting texts or message notifications at least when connected via Bluetooth in my car.
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply