cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
search icon

Original topic:

Phone resetting

(Topic created: 09-14-2021 01:02 PM)
885 Views
Buff6676
Cosmic Ray
Options

ā€Ž09-14-2021 12:55 PM in 

Discussions
After installing beta phone has restarted several times..

4 Replies
Rydah
Planetary Samsung Care Ambassador
Options

ā€Ž09-14-2021 01:02 PM in 

Discussions
Hey there. Be sure to submit feedback and logs. I'd also suggest wiping your system cache.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "āœ“ Accept as Solution" button.
0 Likes
darksidesh007
Asteroid
Options

ā€Ž09-14-2021 01:12 PM in 

Discussions
I submitted the logs and wiped the system cache, but had another crash.
0 Likes
USBetaModerator
Beta Moderator
Options

ā€Ž09-14-2021 01:46 PM in 

Discussions

Hello @darksidesh007 ,

Please back up all your data on device and perform a master reset on device. Reboot is usually caused by corrupted user data.

Regards

One Ui Beta Team

0 Likes
darksidesh007
Asteroid
Options

ā€Ž09-15-2021 10:22 AM in 

Discussions
After the second crash I've had no more issues. I only wiped the cashe partion, and did not do a factory reset.
0 Likes