cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Smartthings app

(Topic created: 09-19-2021 10:09 AM)
703 Views
ronfurj
Constellation
Options
Discussions
Crashes when connecting to tv
0 Likes
3 Replies
Options
Discussions
Try using smart share in the pull down menu or reboot then try
0 Likes
Leify
Galaxy
Options
Discussions
Same issue
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @ronfurj ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

0 Likes