Hello @Mac2vd ,
Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report with Make and Model of the router/modem immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
One UI Beta Team
I usually check bi-monthly for updates on the router, and I was about to reply to you, saying yes, it is running the most current update. But, I decided to check first, and there was one available. I don't know if it will correct the issue, but I sure hope it does.
It may help.