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10-08-2023 02:49 AM in
DiscussionsHi, when i go into samsung members app on the front page at the bottom it shows 3 beat tabs, feedback- community and notices, .
Q1 - does this mean i am on beta?
Q2 - when i go into settings - program status, it states 'enrol' - does this mean i've NOT running beta on the s22.
Q3 - how to i go back to the previous software as google pay and curve isn't working.
Regards
Rob
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10-08-2023 04:25 AM in
Discussionsat the moment, you are on beta software if you are on one ui 6.0. latest stable one ui version is 5.1.
use samsung smart switch software on pc to go back to stable software
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10-08-2023 06:34 AM in
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10-08-2023 05:05 PM (Last edited 10-08-2023 08:15 PM ) in
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10-08-2023 06:19 PM in
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10-09-2023 02:49 AM in
Discussionsi feel your pain, i need to take your advice
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10-08-2023 09:03 PM in
DiscussionsThis will download the production software.
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10-09-2023 02:51 AM in
Discussionsmy app, states 'enrol' - but i'm sure my phone is on beta as certain things stopped working after i looked into it
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10-11-2023 12:22 PM in
DiscussionsHello,
You can deregister from the beta program from Samsung member’s app -> settings -> one Ui Beta program status -> Withdraw. Once withdrawn you can download smart switch on the PC and restore to Android 13.
Please back up all data on your device before using smart switch to move back to Android 14 as this does reset the phone. if you do choose to move to Android 13 , we suggest you backup all your device data and master reset on Android 14 and try if for a few days. If issues are still not resolved, you always have the choice to withdraw and move back to Android 13
Regards
One UI Beta Team.