I just got out of a chat session with Samsung customer service online, And then I tried the Facebook page help by messaging them, but no solution... They told me the same stuff, to go in and turn off these notification bubbles but there's no option to do so on my phone!
I have a Samsung Galaxy Note 9.
Now, through some update I guess, there are suddenly these floating bubble notification things... I get them from my default messaging app, and Gmail and Google. I know how to get them off my screen each time individually, but I don't want them at all. They are invasive and I hate them! I just wanted to completely stop all together.
I have searched online, I have searched my settings deeply to find a way to disable this. I have nothing regarding bubbles or floating anything listed in any menu as an option to turn this off or on.
The techs tried to help me and passed it off to other people to see if they could help, and no one can because there's no option to turn these off in any menu in my settings. So something has been forced on me in an update and there's no way to get rid of it.
I've seen videos, I've read tutorials, and these people tried to help me in customer service. There is no solution if there is no option in my settings to turn this off. If only it offered me that option in my settings...
The last advice I was given was to take it to a service center. I live in a little town in Northern Arizona. To take it to a service center would be at least 100 mi away. Then there's the possibility that no one in that service center could help me, for the same reasons that I can't get a solution myself from chatting or online. So then I'm out the gas and time and I would probably have to pay someone to check out my phone. I really want to remove this bubble floating notification feature. Like I said, it exists and it is happening but there is nothing about how to turn it off.
What is Samsung going to do about that? I'm pretty furious. I'm not trying to take it out on customer service though because it's definitely no one there's fault - it's whoever the brainiac was that decided to make people have this on their phones and the people that approved it and thought it was a great idea.
In my online search, especially in Reddit, people are absolutely furious and hate the feature. It needs to go away! Please do not comment with something telling me to go into my settings and turn off floating notifications or bubbles because there's no option there to turn this off on my phone.
Thank you in advance to anybody who has a definite solution for this. There should be a patch or something that I could upload to my phone that would offer the option then in my settings to turn it off! Personally, I think that there should be a patch to remove it all together for all people who have these phones. I haven't met anyone yet that likes them and doesn't find them to be annoying.
Settings>advanced features>smart pop-up view.