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Samsung Moderator
Samsung Moderator

Re: Galaxy S7 Edge battery swelling and getting hot

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@userwszH6leSVZ I'm sorry to hear about this. Could you please send your full model number and IMEI in a private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Galaxy S7 Edge battery swelling and getting hot

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My samsung S7 Edge has also started to have its battery swelling amd pushing the phone apart.

SM-G935V

 

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Honored Contributor

Re: Galaxy S7 Edge battery swelling and getting hot

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Can I get your full model code and IMEI number via private message?

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Constellation

Re: Galaxy S7 Edge battery swelling and getting hot

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My samsung S7 Edge has the same problem. The battery started swelling and pushing the cover, performance reduced severely, now it doesn't even last for 20 minutes. Here's a picture.

 

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Constellation

Re: Galaxy S7 Edge battery swelling and getting hot

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Hi.. 

I am having the same issue too..

Is there anything you can do/suggest for me.. I would be Happy to have a private message with feedbac/advice etc. 

Thanks 

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Honored Contributor

Re: Galaxy S7 Edge battery swelling and getting hot

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Can I get your full model code and IMEI number via private message?

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Constellation

Re: Galaxy S7 Edge battery swelling and getting hot

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Same problem here. Got the phone back from Samsung repair a few months ago and now this happens. Arrrrrrrrg!!!

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Samsung Moderator
Samsung Moderator

Re: Galaxy S7 Edge battery swelling and getting hot

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@usertNxBmXTOn2   We are sorry to hear about this. Please send your model and IMEI numbers to this PM Link and we will look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Galaxy S7 Edge battery swelling and getting hot

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Hey so how are you 

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Astronaut

Re: Galaxy S7 Edge battery swelling and getting hot

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I have the same problem with the back separating.  Can you help me?

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