I am hoping someone can help me here. I have a secure folder in the Samsung Galaxy S7 and I forgot my pattern so I press the "forgot pattern" bar and it then says to reset your Secure Folder lock, sign in to your Samsung account and I have an option to either press Cancel or Reset, when I choose Reset it does nothing for around 5 seconds then it keeps taking me back to enter my pattern and says the app has stopped working. Anyone else had this problem and how do I solve it as I want to delete/uninstall the Secure Folder.
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Good afternoon @userWXiFcoosgl
The Secure folder is a feature of the phone, and can't be completely removed. If you want it reset and inactive, I would suggest backing up your data on the phone, and then performing a factory data reset.